Author: sandra

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3 Payment Security Tips You Should Know

In our increasingly digital landscape, the spectre of payment fraud looms large. As most, if not all transactions we make these days are online, cybercriminals tend to employ tactics to execute illicit transactions. This is why businesses and customers alike must understand the types of payment fraud and how to fortify payment security against them.

Understanding common types of payment fraud
  1. Identity Theft
    Identity theft involves the unauthorised use of someone else’s personal information, such as their name, security, or credit card details, to commit fraudulent activities. Fraudsters may obtain this information through various means, including data breaches, phishing scams, or stealing physical documents.
    Example: A cybercriminal gains access to a victim’s credit card information through a phishing email, and then uses it to make unauthorised purchases online.
  2. Card Skimming
    Card skimming is a technique used to capture credit or debit card information. This usually involves installing a skimming device on ATMs, gas pumps, or other card readers. It’ll then read and store the card’s magnetic stripe data when it gets swiped.
    Example: A fraudster installs a skimming device on a gas pump, which captures the payment information of customers who use the pump. The fraudster then uses this stolen information to create counterfeit cards or make unauthorised transactions.
  3. Account Takeover
    Account takeover occurs when a fraudster gains unauthorised access to someone else’s financial accounts, such as bank accounts or online payment accounts, and takes control of them. This may involve stealing login credentials through phishing emails, social engineering, or malware.
    Example: A victim unknowingly installs malware while browsing unprotected sites. A fraudster then obtains the victim’s login credentials and uses them to access their online banking account. The fraudster then can change the account settings, such as the password or contact information, to prevent the victim from regaining control. 
 
Strategies

Now, employing robust strategies can help payment security and mitigate financial losses. Starting with:-

  1. Implementing Multi-Factor Authentication (MFA)

By adding layers of security, MFA makes it more difficult for fraudsters to gain unauthorised access to accounts or make fraudulent transactions. MFA will require users to provide multiple forms of identification before completing a transaction. For example; passwords, biometric data (such as fingerprints or facial recognition), and one-time codes sent via SMS or email. 

2. Monitoring Transactions in Real-Time

Utilise advanced fraud detection systems and analytics tools to monitor transactions. These systems can detect suspicious patterns that may indicate fraudulent activity, such as unusually large transactions, transactions from unfamiliar locations, or multiple failed login attempts. 

3. Educating Employees & Customers

Provide comprehensive training to employees on how to recognise and respond to potential fraud attempts. This includes identifying phishing emails, spotting counterfeit cards or documents, and understanding proper procedures for handling suspicious transactions. 

In conclusion

Payment security is essential for businesses to protect their finances and maintain trust with customers. By adopting robust measures and staying vigilant against fraud, businesses can mitigate risks better. Additionally, leveraging solutions like Curlec that take payment security seriously can offer not only peace of mind but also unparalleled protection for your transactions through the Payment Gateway. Curlec employs industry-leading security measures, including data encryption, tokenisation, and strict access control. This ensures that sensitive payment information is safeguarded at all times – so you can rest assured that your transactions are protected from fraud. 

Find out when you sign up here. 

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Importance of Seamless Payments in Subscription Models

Subscription-based models have become increasingly prevalent across various industries. From streaming platforms to software-as-a-service (SaaS) providers, businesses are capitalising on the subscription model to drive recurring revenue and foster long-term customer relationships. However, the success of these businesses hinges not only on the quality of their offerings but also on seamless payment processes.

 

Why you need seamless payments

The importance of frictionless payment experiences cannot be overstated – as any hurdles or complications during the payment process can lead to customer frustration and ultimately, higher churn rates. Whether it’s a clunky checkout process, recurring billing issues, or payment failures, each instance of friction chips away at your customer experience. As such, those who prioritise seamless payment not only enhance satisfaction but also bolster their bottom line by reducing cart abandonment while maximising revenue potential.

 

What makes it seamless? 

A seamless payment experience depends on several factors such as your choice of payment gateway. With reliable platforms like Curlec, the decision-making is made simpler. Curlec Subscriptions is all about streamlining checkout and making recurring payments easier for you. One that offers a variety of payment methods, customisation for branding (which helps with brand trust), and no redirects – all of which keep the payment process smooth and quick. Besides that, you should prioritise security measures like encryption and fraud detection. As it will instil trust and confidence in subscribers.

 

More on Curlec Subscriptions

Delving deeper into Curlec Subscriptions, you will gain the capability to enable recurring payment schedules, control billing cycles, and receive instant alerts on subscription activity. By seamlessly linking plans to customers, Curlec will handle the intricacies of subscription management, ensuring smooth transactions for you and your customers. Curlec Subscriptions also come equipped with an agile billing system which simplifies the subscription handling. Along with the ability to manage edge cases like card changes, retries, and email alerts.

Types of Curlec Subscriptions

Here are the types of subscription and billing models:

 

  1. Fixed Schedule & Fixed Amount: where customers are charged a set amount at regular intervals for a specific quantity of goods or services. This involves creating a Plan with a fixed amount and billing frequency, followed by creating a Subscription based on this plan.
  2. Fixed Schedule & Fixed Amount + Add-ons: similar to the first type but they can opt for extra goods or services for an additional fee. This is achieved by setting up a Plan with a fixed amount and billing frequency, then allowing customers to add extra features through add-ons to their Subscription. 
  3. Fixed Schedule & Variable Amount: customers are charged at regular intervals based on their usage during a defined period. This model involves creating a Plan with a fixed amount and billing frequency, followed by creating a Subscription where the amount can vary based on usage.

 

Conclusion

Seamless payments, as you know it now, play a pivotal role in the success of subscription-based models. As subscription businesses continue to thrive, you can too. Starting with utilising Curlec. Embrace the power of seamless payments now to unlock the full potential of your subscription business!

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Curlec x Seedflex Instant Financing Solution: Revolutionising Business Loans

Curlec has long been dedicated to serving the underserved, revolutionising payment solutions for burgeoning entrepreneurs and more. So when Seedflex emerged on the horizon, it was more than a partnership – it was a meeting of minds, a fusion of shared ideals. In collaboration, came the Pay-As-You-Sell Advance™ for Curlec merchants, where it’s about empowering dreams, igniting possibilities, and reshaping financing solutions. 

 

Changing the financing landscape

Now, we know online businesses are flourishing, however, the credit that backs these businesses is still constrained and old school. There’s the need to provide static data, bank account statements – documents after documents. Quite the hassle for the average business owner. This is why this solution is meant to provide an improved experience for financing. In other words, it’s designed to provide businesses with easy access to capital without the complexities of traditional loans.

 

Why Curlec x Seedflex?

1. Zero Activation Cost; Instant Decision 

You can complete your advance request in under 5 minutes and get funds deposited into your account in less than 48 hours, enabling quick access to the capital you require at absolutely no cost. That’s how straightforward it is to find out how much you’re entitled. The beauty of it? You’re not necessarily required to withdraw the amount immediately. Only do so when you need or want to. 

2. Pay Back as a Share of Sales

Borrow up to 10 weeks of sales revenue with Curlec in advance. Then enjoy flexibility in repayment by setting the percentage of future sales you wish to allocate towards paying back the advance. Tailor your repayment schedule to align with your business’s cash flow and revenue projections. 

3. No Late Fee Ever

It’s as straightforward as can be – that means no interest or lump sum monthly charges. You’re only charged a single fixed percentage of advance amount as the fee throughout the loan repayment period. Rest assured, there will be no incremental fees, ensuring transparency and predictability in your plan.

4. Automated Repayments

Seamlessly manage repayments with automated deductions from your future sales. Eliminate the hassle and anxiety of manual payments, allowing you to focus on growing your business without interruptions.

These features collectively make this business financing solution a convenient, transparent, and accessible option for all. Because all you need to do is focus on what matters: Growth. No more chunky payments at the end of each month. Which may cause even more stress and anxiety while running a business.

 

What are you waiting for? 

At no cost or hassle, you can check how much capital you’ll be able to receive. How rad is that? Seize the opportunity – elevate your business with Curlec x Seedflex’s Pay-As-You-Sell Advance. But first, you’ll need to onboard the Curlec Payment Gateway – which comes with benefits and features you won’t want to ignore. 

A checkout with an intuitive interface paired with the capability to manage 3,500 transactions per second, the Curlec product suite also provides diverse sales tools. For example, Payment Links, Payment Pages, Payment Buttons, Invoices, and Subscriptions – that come free of charge when you onboard just the Payment Gateway. It is all you need to kick-start or improve your business. Coupled with Seedflex’s financing solution – your business is ready to flourish.

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Industry Insights Life at Curlec

Technology Uncompromised: Building The Curlec Payment Stack

This is an exclusive entry written by our Senior Software Development Engineer, Debanshu Rout, who led the engineering team that brought the Curlec Payment Gateway to life. Read on to delve deeper into his insights and expertise gained from years of hands-on experience in the field.

Technology runs through my veins

Having been in the industry for seven years, out of which three were spent building products for Curlec’s parent company, Razorpay India, I now lead the engineering team in Malaysia. Where one of my key responsibilities is to monitor and measure the health of our systems rigorously While ensuring an undisrupted payment experience for all parties. In simpler terms, it’s to ensure the technology that empowers our payment rails in India can be easily adapted to global merchants, starting with Curlec in Malaysia.

My journey with Curlec; Hello Malaysia!

When I joined the Curlec engineering team in July 2023, I found myself at the forefront of a team tasked to build a robust, secure, and efficient payment infrastructure. Which not only facilitates transactions but creates the best experience for merchants and end users alike. We started by understanding the needs of our Malaysian merchant base – how different it is from India’s. We identified pain points which helped us upgrade and customise the existing payment stack to cater to a new market.

One of our milestones was building parity in terms of the methods and instruments available for the Malaysian market. And also set up processes that comply with Bank Negara Malaysia and foster connections through our PayNet membership. The success of our payment stack wasn’t just measured in numbers but in the stories of businesses flourishing and customers enjoying a frictionless payment experience.

Products. Uncompromised. 

All Curlec products are created with one thing in mind: Ease of usage. This includes ease of usage for developers, e-commerce practitioners, and founders. When we build our APIs for merchants, we ensure that they are developer-friendly intending to integrate seamlessly, providing zero friction to start collecting payments.

As a tech-first organisation, we ensure engineering initiatives get equal importance – so we can improve our code quality, readability, performance, and more. But what sets Curlec apart? We begin by asking ourselves this one question at the start of every quarter: What does it take for a business to succeed? 

So what follows is a prioritisation process; categorising our tasks into areas from “Urgent and important” to “Not urgent and important”. That way we can focus on what matters first, building products as per expectations. We strive for small iterative releases over a big release, using feature toggles, experiments, and A/B testing. Our mantra: no code gets deployed until all the checks are passed.

Security. Uncompromised.

Security and compliance are fundamentals of a payment technology company and with Curlec, it’s no different. We treat it very seriously. Security is baked into our processes from start to finish. For example, we have a security team, whose task is to vet, run penetration testing, and identify vulnerabilities. Any exploiters are attended to immediately. Because being an engineer at heart, we measure and prioritise the health of the payment stack for errors and availability at every stage. Any anomaly is taken seriously. 

Scalability. Uncompromised.

Having experience in tuning our systems to provide high throughput at low latency meant one thing: we were ready to scale for Malaysia. How did we get there? We process transactions to the amounts of billions in India and have merchant profiles ranging from trading and ticketing to gaming. Having battle-tested for such a market, we inherited abundant of data and learnings so we can ensure our payment infrastructure is ready to manage both steady and sporadic workloads. Our technology is built to scale.

Why is Curlec ideal for engineers? 

All that said, Curlec stands as a challenging environment for engineers – to experiment, fail, improve and grow. With a strong support system to foster collaboration and achieve rapid results, a tech-first mindset will flourish here. I’ve been blessed to work with people who are not just experts in their field but who are bold and visionaries. Having access to more than 500 of these people across India and Malaysia proves what a fruitful experience creating the Curlec Payment Gateway has been. 

About Debanshu Rout

I’m Debanshu, a software engineer by day, but on weekends, I’m all about cricket. When I’m not debugging code, you’ll catch me perfecting my batting or strategising with my team on the field. Beyond boundaries, I’m always eager to explore new destinations and diverse cultures.

 

Want to join the team? Check-out our Careers Page or send your resume to hr@curlec.com.

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5 Tips for Startups Embracing Subscription Models

Navigating the modern marketplace requires startups to adopt innovative strategies that resonate with today’s consumers. One such strategy is subscription-based services, as they have risen to the forefront as a dynamic and lucrative model if done right. For you to explore this avenue for sustainable growth, you need to first master the intricacies of subscription models and their strategies for success. Where to start? 

Tip 1: Choosing the right subscription model

You must carefully evaluate various subscription models to determine which aligns best with your business goals. Whether it’s a freemium model offering basic features for free but premium upgrades for a fee, tiered pricing based on usage, or a pay-as-you-go approach, selecting the right model is crucial for long-term success.

Tip 2: Focus on value proposition

Building a comprehensive value proposition starts with clearly communicating unique benefits and advantages whilst highlighting how it can address customer needs and pain points better. By focusing on delivering tangible value, you can establish strong customer relationships and foster loyalty over time.

Tip 3: Data-driven decision making

Data analytics is invaluable for understanding subscriber behaviour and preferences. Here’s where you should leverage data insights to refine your offerings, optimise pricing strategies, and identify opportunities for upselling or cross-selling. By harnessing these insights, you can make informed decisions to improve the overall subscriber experience.

Tip 4: Continuous iteration and improvement

Successful subscription services are built on a foundation of continuous improvement. Regularly obtaining feedback, monitoring performance metrics, and iterating your offerings based on those information and trends signals being responsive to changing needs. Staying agile ensures you stay ahead of the competition while maintaining relevance.

Tip 5: Choosing a seamless payment gateway that specialises in subscriptions

Lastly, selecting the right payment gateway is essential to ensure smooth and secure transactions. Prioritising seamlessness, robust security, and reliable support for processing recurring payments will provide business longevity. As such, the Curlec Payment Gateway provides all that’s necessary for you to scale and manage subscription billing efficiently. By partnering with a trusted payment gateway provider, you can instil confidence in your subscribers and drive sustainable revenue.

By following these tips, you can navigate the complexities of running a subscription business. With the right strategies and steps, you’ll unlock its full potential and thrive. And if you’d like to learn more about Curlec, click here.

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Elevate Your Billing Process with Curlec E-invoices

In today’s fast-evolving e-commerce landscape, efficient billing processes should be prioritised for business success. Traditional methods often prove cumbersome and error-prone, prompting businesses to seek new invoicing solutions. Did you know that the Malaysian government aims to implement e-invoicing for all businesses by July 2025? Adopting this technology now becomes a strategic imperative to stay ahead.

Why you need to streamline your billing process

Efficient billing processes are the lifeblood of businesses, regardless of size. They serve as the financial backbone as accurate transactions keep operations running smoothly. Delays in invoicing not only disrupt cash flow but also strain client relationships, leading to dissatisfaction and potential loss of revenue. All of which is a big no-no.

Benefits of e-invoices

By implementing automated invoicing solutions like e-invoicing, you can eliminate manual errors, reduce delivery and processing time, and enhance overall efficiency. This not only improves customer satisfaction but also accelerates payment cycles. Which will lead to better financial performance while positioning your business for long-term success. Plus, eliminating paper-based processes, you can cut down on administrative costs too and contribute to environmental sustainability. 

Implementing e-invoices

The first step is selecting the right e-invoicing platform – lucky for you the Curlec Invoices is at your service.  This solution stands out for its tax compliance features, allowing you to add tax, discounts, and shipping details directly into invoices. This ensures accurate calculations and adherence to tax regulations without the hassle. Curlec also provides an intuitive dashboard reporting feature so you can gain valuable insights from real-time data. The ability to track accounts and payments within the platform also increases accountability and transparency. It’s made even more efficient as each invoice is embedded with a Payment Link, prompting customers to pay seamlessly. The cherry on top? You can create unlimited invoices for free – empowering you to streamline your billing process without worrying about additional costs. 

In conclusion

Embracing e-invoicing is not just a modernisation of billing processes; it’s a strategic move towards productivity, compliance, and improved financial performance. As you navigate the evolving landscape of digital commerce, there will be changes and improvements needed to sustain competitive advantage and meet customer expectations. The time is ripe now for businesses to transition towards digital invoicing solutions like Curlec, which will offer not only efficient invoices but a Payment Gateway that will improve your business. What are you waiting for? 

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Avoiding Chargebacks: Key Tactics for Business Success

What is a chargeback? It’s a dispute against a particular transaction raised by the cardholder also known as the end-user. It’s a feature offered by banks and credit card companies to shield customers from fraudulent or unauthorised payments. If it isn’t fraud, it’s usually associated with unsatisfactory products or poor service. So why and how should you avoid chargebacks?

Why avoid chargebacks?

It’s best to avoid any kind of chargebacks, as banks and card networks can label your business as high-risk. This could lead to undesirable outcomes. A high number of chargebacks can lead to the bank holding your business’ remittances. The worst case scenario? A ban on online payment services is imposed upon you. However, customers usually have a timeframe of 120 days to file a complaint, which means your sales are reversible in that period! 

How to avoid chargebacks?

Most cases come up due to miscommunication between the buyer and seller. Here are a few tips you can keep in mind to avoid any complaints. 

Dos

Make sure return policies are mentioned clearly on the website.

Keep customers updated regarding the status of their orders.

Share tracking numbers, invoices, and all other order-related references with your customers.

Promptly acknowledge and respond to chargeback alerts.

Don’ts

Breach the deadline in responding to chargeback notifications.

Overlook the importance of providing necessary documentation,

Share incomplete proofs or details while responding to complaints.

Neglect communication with relevant teams during the process.

In conclusion

Chargebacks pose significant risks to businesses, potentially leading to financial losses and reputational damage. Curlec however, has dedicated on-ground support that can offer valuable assistance in mediating and resolving chargebacks promptly. With the Payment Gateway, your transactions are ensured to be smooth, secure, and one less thing to concern yourself with – so you can focus on what matters, growing your business.

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Clicks to Conversions: Mastering Payment Links

In the realm of modern commerce, businesses are constantly seeking efficient ways to accept payments and boost sales – that’s a given. That’s why tools like Payment Links emerge as a powerful force in this pursuit, offering a streamlined method to facilitate transactions. Here, we’ll explore the advantages of using Curlec Payment Links along with strategies to improve the payment process for both businesses and consumers alike.

How does it work? 

Payment Links are incredibly easy to use – in just three steps, you’ll be able to master all you need to know about fuss-free payments. Here they are:-

  1. Generate a Payment Link through the Curlec Dashboard. These links are unique to each transaction and can be customised with relevant details. You can also set due dates, auto-reminders, and the option for partial or full payment.
  2. Distribute the link which you can also send in bulk with our batch upload feature, to customers via various channels such as WhatsApp or email. Direct communication ensures customers receive the payment request promptly.
  3. Upon receiving the link, customers proceed to pay directly through the Curlec Payment Gateway. Here, they have the flexibility to choose their preferred payment method (such as FPX, Credit & Debit Cards, eWallets, and more) and complete the transaction securely.
How you can fully utilise this tool
  1. Personalised Messaging: Tailor your marketing and selling communications to include Payment Links which will be customised to individual customers. That way, the shopping experience becomes exclusive, increasing loyalty and repeat purchases.
  2. Virtual Events: For event registrations, ticket sales, or merchandise purchases – simplifying the attendee experience and maximising event revenue. 
  3. E-invoicing: Streamline the invoicing processes by including Payment Links in digital invoices, enabling clients to complete payments quickly and track them conveniently.
  4. Cross-selling & Upselling: Incorporate into cross-selling efforts so your customers can upgrade and pay easily. Recommend complementary products at the point of purchase, including enticing incentives or discounts.
Benefits 
  1. Increase Conversion Rates by 10%: Payment Links enable seamless transactions – eliminating the friction associated with traditional payment methods. Which will encourage customers to pay swiftly.
  2. Expanded Reach: By providing multiple payment options, you can cater to diverse customer preferences. Thereby increasing your potential customer base. 
  3. Improved Cash Flow: The immediacy accelerates the cash flow cycle, allowing you to access funds promptly so you can efficiently manage your finances.
  4. Reduce Manual Tasks: With the auto-reminder feature, customers can be notified of pending payments, reducing the need for manual follow-ups and improving collection efficiency.
In conclusion

By harnessing the power of Payment Links and implementing diverse strategies, you can drive sales and improve your payment processes. But more importantly, embrace these versatile opportunities to enhance your customer experience. So you can stay ahead in today’s dynamic selling landscape.

Extra: Payment Links come FOC when you onboard the Curlec Payment Gateway. Additionally, you also get access to Payment Pages, Payment Buttons, and Invoicing without extra cost. Sign up here.

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Seize the Season: Boost Your Online Store For Success

Entering the world of e-commerce during major sales and festivities offers unparalleled opportunities for businesses to thrive. As the excitement builds and consumers prepare to indulge in shopping sprees, the time is ripe for entrepreneurs to set up their online storefronts to capture a slice of the action. In this guide, we’ll explore practical tips to ensure your store is primed for success.

Timing is Key: Plan Ahead 

Ensure your online store is capable of handling high volumes. If your website fails during a Raya sale – most consumers would turn away, looking for an alternative elsewhere. So one way to ensure you’re well-prepared is through outsourcing web design and development to avoid the complexities. By preparing well in advance, you can capitalise on consumer anticipation and ensure your store is ready. 

And if you don’t have a website, you can create your very own Payment Page through Curlec Payment Pages.

Optimising Your Online Presence: Engage Customers Where They Are

It’s good to have an online presence across various platforms such as social media channels and online marketplaces. With consistency in branding, enticing product visuals, and targeted advertising, you can effectively lead interested customers to your website.

Promotional Tactics: Drive Sales With Marketing Campaigns

Explore effective marketing tactics to create excitement and drive sales during seasonal events. For example, Shopee’s 11.11 sales. If you aren’t familiar, the nationwide mega sale started off as a Single’s Day promotion that expanded to a monthly affair, i.e. 1.1, 2.2, 3.3, and so on. From offering exciting discounts and limited-time deals to leveraging online advertising, strategic promotional campaigns can help generate buzz to your online store.

Elevate the Customer Experience: Seamless Checkout

Finally, prioritise providing a seamless shopping experience for your customers. Ensure your website and checkout page is user-friendly and optimised for mobile or tablet devices. Choose a payment provider that can offer multiple payment options for convenience and ensure it can handle major transactions. These small improvements can enhance the overall customer experience which will foster loyalty and encourage repeat purchases. 

In Conclusion

If you are looking for a payment provider or simply browsing for an upgrade, you’re in luck. The Curlec Payment Gateway provides just that and more. Its checkout eliminates third party redirection – keeping the payment process seamless. It also offers FPX, Credit and Debit Cards, and eWallets. Additionally, it also comes with free tools such as the Curlec Dashboard (which you can manage refunds directly), Payment Links, Payment Pages, Payment Buttons, Subscriptions, and Invoices. Really, there’s a multitude of benefits which you can tap into to build your website for success. By following these tips, you’d be able to ready your online store to connect with customers, drive sales, and leave a lasting impression.

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Refunds Uncompromised: How to Optimise Your Reimbursement Process?

Managing refunds should be a critical part of running a successful business in Malaysia. However, the process often presents challenges, including disjointed systems, manual procedures, lack of transparency, and delays in reimbursement. As you navigate these complexities, it’s important to select a payment provider equipped to solve these pain points. So read on to find out how you can streamline the refund process. 

Understanding Common Challenges in Refunds

Among the challenges faced, manual refunds remain a prominent issue, often leading to inefficiencies and errors. Additionally, the lack of visibility into refunds requests and statuses, compounded by disjointed systems complicate the monitoring and tracking process. Delays in reimbursements adds to the struggle that will also affect customer satisfaction and loyalty. In comes Curlec Refunds to save the day and ease your payment pain points away.

Streamlining Refunds With Curlec

Through the Curlec Payment Gateway, the process of managing refunds shifts by 180 degrees – for the better. On top of being able to accept payments seamlessly and provide the best experience for customers, you gain access to a comprehensive dashboard that centralises everything. And that includes efficient initiation and tracking of refunds. Additionally, this intuitive platform also provides invaluable insights into reimbursement trends and patterns. Which you’ll be able to utilise to make informed business decisions. 

In A Nutshell, The Curlec Dashboard Allows You To:

1. Initiate normal refunds

All in one location, resolving issues with disjointed systems and ensuring you’re able to manage your refunds conveniently. With normal refunds, the amount is refunded within 5-7 days.

2. Issue refunds in batches

You can issue refunds in bulk using an XLSX or CSV file. The process will take up to 70 minutes and you can cancel within that time frame once uploaded.

3. Issue either partial or full refunds

You can refund the entire amount that you receive or you can refund part of the amount. That said, you can issue multiple partial refunds as long as the sum does not exceed the initial amount paid. Providing you flexibility when managing refunds for your customers.

4. Track and view details of refunds

After issuing a refund, you’ll be able to check the status and settlement details – all on the Curlec dashboard. 

5. Manage refund timelines for timely reimbursements

You can set refund speeds, either normal (which will take 5-7 days) or configure a preferred speed for your customers to be reimbursed.

Refunds. Uncompromised.

We know refunds can be tricky and it can significantly impact your business’s bottom line. But we have the solution, empowering businesses to overcome refund hurdles effectively. By centralising refund processes all into one dashboard, you can not only deliver the best experience for customers but optimise your operations as well. Stay ahead in the competitive e-commerce marketplace, keep your customers satisfied, and learn more on how Curlec can offer you a 360 payment solution.

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